FAQs

Q. What method of payment does your store accept?

A. We accept payment through debit/credit cards and PayPal.


Q. Do you ship internationally?

A. Yes, we ship worldwide.

Q. How can I find the status of my order?

A. Order status can be viewed by logging into "My Account".

Q. Where do you ship from?

A. We have multiple partnerships with vendors who operate factories in the U.S. Canada and China. You may expect your items to be shipped separately (if you order more than one item), as different factories specialize in different areas of manufacturing.

Q. How long will it take for my items to arrive?

A. Shipping times vary by weight of product and location.  Please check our shipping section for more details.

Q. Which currency will I be charged in?

A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their order.
Please contact us if you don't receive one within 24 hours.

Q. Is Checkout on this site safe and secure?

A. Yes, you can be absolutely sure that all purchases here are safe and secure.

Q. If I enter my email address will you sell my information?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.